Mobilize incident

Mobilize site availability issues

Critical Resolved View vendor source →

Mobilize experienced a critical incident on June 12, 2025 affecting Website and VAN sync and 1 more component, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:29 PM UTC
Resolved
Jun 12, 2025, 11:43 PM UTC
Duration
5h 14m
Detected by Pingoru
Jun 12, 2025, 06:29 PM UTC

Affected components

WebsiteVAN syncEmailAPIActionKit syncSMSSQL mirror

Update timeline

  1. investigating Jun 12, 2025, 06:29 PM UTC

    We are experiencing intermittent degraded performance on Mobilize.us due to an upstream provider.

  2. monitoring Jun 12, 2025, 07:08 PM UTC

    We have identified an issue with an upstream provider and mitigated the issue. Mobilize.us pages are currently loading and we are continuing to monitor.

  3. resolved Jun 12, 2025, 11:43 PM UTC

    This incident has been resolved.