MJ Platform experienced a notice incident on July 31, 2023 affecting Retail and Manufacturing and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2023, 03:39 PM UTC
We have a report of a potential issue with MJ Platform. We are investigating and will update this page as soon as we know more.
- identified Jul 31, 2023, 04:08 PM UTC
We have a fix for labels that will require all users to logout and login within the next 5 minutes.
- investigating Jul 31, 2023, 04:44 PM UTC
We have a report of a potential issue with MJ Platform. We are investigating and will update this page as soon as we know more.
- identified Jul 31, 2023, 05:08 PM UTC
We’ve identified that a third-party application used for labels is affecting our label printing feature. We have put a ticket into our provider to help us resolve the issue. The issue is sporadic for most clients. (SEV3)
- resolved Jul 31, 2023, 05:22 PM UTC
This incident has been resolved.