MJ Platform incident

Patient Listing Unavailable

Major Resolved View vendor source →

MJ Platform experienced a major incident on April 27, 2024 affecting Retail, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2024, 02:18 PM UTC
Resolved
Apr 27, 2024, 07:03 PM UTC
Duration
4h 45m
Detected by Pingoru
Apr 27, 2024, 02:18 PM UTC

Affected components

Retail

Update timeline

  1. investigating Apr 27, 2024, 02:18 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 27, 2024, 02:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 27, 2024, 03:00 PM UTC

    We are continuing to investigate the issues within Patient Listing and Inventory Search.

  4. identified Apr 27, 2024, 03:07 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Apr 27, 2024, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 27, 2024, 07:03 PM UTC

    This incident has been resolved.