MJ Platform experienced a minor incident on September 16, 2024 affecting Retail, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Retail
Update timeline
- investigating Sep 16, 2024, 02:54 PM UTC
We have received reports of service interruptions while checking patients. We are investigating the issue.
- identified Sep 16, 2024, 03:00 PM UTC
We have identified the issue and we are working on a resolution.
- monitoring Sep 16, 2024, 03:01 PM UTC
A resolution has been implemented and we will continue to monitor the issue.
- monitoring Sep 16, 2024, 03:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 16, 2024, 04:05 PM UTC
This incident has been resolved.