MJ Platform experienced a minor incident on October 1, 2024 affecting Retail and Manufacturing and 1 more component, lasting 8d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2024, 06:23 PM UTC
We are currently investigating reports of degraded site performance
- monitoring Oct 01, 2024, 06:57 PM UTC
The system performance has improved. We will monitor system performance while we continue investigation.
- investigating Oct 01, 2024, 09:29 PM UTC
We are investigating the degraded performance
- investigating Oct 01, 2024, 10:33 PM UTC
The system is currently stable. We continue to monitor during investigation.
- monitoring Oct 02, 2024, 08:04 PM UTC
We have made some changes to the system in order to improve performance. Systems are running optimally, we will continue monitor to see if additional changes are necessary. If you experience system errors during this time, please contact support via in-app chat or [email protected]
- investigating Oct 09, 2024, 04:08 PM UTC
We are currently investigating the reports of degraded site performance.
- monitoring Oct 09, 2024, 05:02 PM UTC
The system is running stable
- monitoring Oct 09, 2024, 05:21 PM UTC
We have received reports of errors since the system has been running stable, we are working on removing those errors now.
- resolved Oct 09, 2024, 06:48 PM UTC
We have resolved the degraded performance