MJ Platform incident

PA Registry Service Provider errors when checking in patients

Minor Resolved View vendor source →

MJ Platform experienced a minor incident on February 28, 2025 affecting Retail, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2025, 04:39 PM UTC
Resolved
Feb 28, 2025, 07:02 PM UTC
Duration
2h 23m
Detected by Pingoru
Feb 28, 2025, 04:39 PM UTC

Affected components

Retail

Update timeline

  1. identified Feb 28, 2025, 04:39 PM UTC

    We have a high priority ticket created with the Registry Service Provider for the state of Pennsylvania. We will continue to post updates as we get more information.

  2. resolved Feb 28, 2025, 07:02 PM UTC

    The Registry Service in Pennsylvania should be working properly now.