MJ Platform incident

Reports of Errors while logging in and navigating the site

Critical Resolved View vendor source →

MJ Platform experienced a critical incident on April 11, 2025 affecting Retail and Manufacturing and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 06:13 PM UTC
Resolved
Apr 11, 2025, 07:57 PM UTC
Duration
1h 43m
Detected by Pingoru
Apr 11, 2025, 06:13 PM UTC

Affected components

RetailManufacturingCultivation

Update timeline

  1. investigating Apr 10, 2025, 05:16 PM UTC

    We are investigating these reports

  2. monitoring Apr 10, 2025, 05:25 PM UTC

    The system is responding properly, we will continue monitoring for further issues

  3. investigating Apr 11, 2025, 06:01 PM UTC

    We investigating reports of errors and general site instability

  4. investigating Apr 11, 2025, 06:13 PM UTC

    The system is running stable now, we will continue to monitor for any issues while we continue troubleshooting a coupon fetch issue

  5. resolved Apr 11, 2025, 07:57 PM UTC

    The system is running stable and coupon fetching is working. We will continue to monitor for further issues.