MJ Platform incident

Reports of expired Certificates for QZ Tray

Notice Resolved View vendor source →

MJ Platform experienced a notice incident on May 8, 2025 affecting Retail and Manufacturing and 1 more component, lasting 17h 57m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 09:28 PM UTC
Resolved
May 09, 2025, 03:26 PM UTC
Duration
17h 57m
Detected by Pingoru
May 08, 2025, 09:28 PM UTC

Affected components

RetailManufacturingCultivation

Update timeline

  1. investigating May 08, 2025, 09:28 PM UTC

    We are currently looking into these reports

  2. investigating May 08, 2025, 09:44 PM UTC

    We currently investigating an issue with QZ Tray that is preventing printing of receipts and labels

  3. identified May 08, 2025, 11:36 PM UTC

    We have found the cause and are working towards implementing the fix.

  4. resolved May 09, 2025, 03:26 PM UTC

    QZ Tray is working properly now.