Mixpanel incident

Scheduled Database Upgrade

Minor Resolved View vendor source →

Mixpanel experienced a minor incident on August 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 12:00 AM UTC
Resolved
Aug 01, 2025, 12:00 AM UTC
Duration
Detected by Pingoru
Aug 01, 2025, 12:00 AM UTC

Update timeline

  1. monitoring Aug 01, 2025, 12:00 AM UTC

    Jul 31, 17:00 PDT Completed - The scheduled maintenance has been completed. Jul 31, 15:30 PDT Update - Mixpanel.com is operating normally and queries have recovered. Our engineering team continues to monitor the situation Jul 31, 15:20 PDT Update - The maintenance is ongoing and we have detected issues loading mixpanel.com. Our engineering team is actively working on it. We will post additional updates as our team continues to work on it Jul 31, 15:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 30, 16:39 PDT Update - We will be undergoing scheduled maintenance during this time. Jul 30, 13:46 PDT Scheduled - We are performing a scheduled database maintenance from 3PM to 5PM PDT on July 31st. There may be a brief ingestion delay via our SDKs, and intermittent errors in our [/import API endpoint](https://developer.mixpanel.com/reference/import-events). Possible difficulties in querying real-time data via our webapp are expected during this time. We will post progress updates on our [status page](https://mixpanelstatus.com/). If you have any questions, please contact [support](https://mixpanel.com/get-support). The next maintenance will occur on August 8th between 12PM and 5PM.