Mixpanel incident

Elevated /import Delays for a subset of US Projects

Minor Resolved View vendor source →

Mixpanel experienced a minor incident on October 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 03:18 PM UTC
Resolved
Oct 01, 2025, 03:18 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2025, 03:18 PM UTC

Update timeline

  1. monitoring Oct 01, 2025, 03:18 PM UTC

    Oct 1, 08:18 PDT Resolved - The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed. Oct 1, 04:55 PDT Monitoring - The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state. Oct 1, 03:02 PDT Identified - We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once performance has returned to normal.