Mixpanel experienced a minor incident on June 26, 2025 affecting Application Availability (US) and Application Availability (EU) and 1 more component, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2025, 11:10 AM UTC
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
- investigating Jun 26, 2025, 11:32 AM UTC
We are continuing to experience issues. Reports are currently not loading, and our team is actively working on a fix to reestablish full service as quickly as possible. We want to assure you that ingested data is not affected via /track, /import, /engage, or /groups; all data is being ingested correctly and will be available once the issue is resolved. Please note that our Query API and Raw Export API are currently experiencing partial outages for all regions. We appreciate your continued patience as we work to resolve this. We will provide another update as soon as we have more information.
- identified Jun 26, 2025, 11:38 AM UTC
The issue has been identified and a fix is being implemented. We appreciate your continued patience as we work to resolve this. We will provide another update as soon as we have more information.
- monitoring Jun 26, 2025, 12:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2025, 03:36 PM UTC
This incident has been resolved.