Mixpanel incident

Temporary Data Ingestion Delay for Projects with EU Residency

Minor Resolved View vendor source →

Mixpanel experienced a minor incident on October 27, 2025 affecting Ingestion API Availability (EU), lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 02:09 PM UTC
Resolved
Oct 27, 2025, 03:34 PM UTC
Duration
1h 25m
Detected by Pingoru
Oct 27, 2025, 02:09 PM UTC

Affected components

Ingestion API Availability (EU)

Update timeline

  1. investigating Oct 27, 2025, 02:09 PM UTC

    We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter. If you have any questions, please contact support.

  2. monitoring Oct 27, 2025, 02:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2025, 03:34 PM UTC

    This incident has been resolved.