Mixpanel incident

Credit Card Processing Interruption

Notice Resolved View vendor source →

Mixpanel experienced a notice incident on April 9, 2026, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 08:03 PM UTC
Resolved
Apr 09, 2026, 09:44 PM UTC
Duration
1h 41m
Detected by Pingoru
Apr 09, 2026, 08:03 PM UTC

Update timeline

  1. identified Apr 09, 2026, 08:03 PM UTC

    We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

  2. monitoring Apr 09, 2026, 09:00 PM UTC

    A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.

  3. resolved Apr 09, 2026, 09:44 PM UTC

    This incident has been resolved.