Mixpanel incident

Degraded Query API Performance Impacting All Reports

Minor Resolved View vendor source →

Mixpanel experienced a minor incident on January 15, 2025, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 04:11 AM UTC
Resolved
Jan 15, 2025, 04:33 AM UTC
Duration
21m
Detected by Pingoru
Jan 15, 2025, 04:11 AM UTC

Update timeline

  1. investigating Jan 15, 2025, 04:11 AM UTC

    Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support.

  2. monitoring Jan 15, 2025, 04:32 AM UTC

    We have identified the transient issue affecting the Query API. We have now recovered and will continue to monitor.

  3. resolved Jan 15, 2025, 04:33 AM UTC

    This incident has been resolved.