Mixpanel experienced a minor incident on January 23, 2025 affecting Application Availability (US), lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 23, 2025, 02:46 PM UTC
At approximately 6 AM PST, we detected an issue affecting the loading of Nested Boards across all regions. This issue specifically impacts boards embedded within other boards; all regular boards and reports are loading as expected. Our Engineering team is actively investigating the issue, and we will provide updates here as more information becomes available. Workaround: As a temporary solution, you can access the impacted boards or reports directly by searching for their titles in the search bar. Thank you for your patience as we work to resolve this matter.
- identified Jan 23, 2025, 03:22 PM UTC
The Engineering team on call has identified the issue. It was caused by a bad deployment a few hours ago. We keep investigating and will provide further updates here.
- monitoring Jan 23, 2025, 05:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2025, 06:21 PM UTC
This incident has been resolved.