Mixpanel incident

Temporary Data Ingestion Delay for projects with EU Residency

Major Resolved View vendor source →

Mixpanel experienced a major incident on February 17, 2025, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 11:17 AM UTC
Resolved
Feb 17, 2025, 02:21 PM UTC
Duration
3h 3m
Detected by Pingoru
Feb 17, 2025, 11:17 AM UTC

Update timeline

  1. investigating Feb 17, 2025, 11:17 AM UTC

    Projects enrolled in the EU Residency program might be experiencing delays in ingestion. As a result, real-time data is delayed for a small subset of projects. At the moment, this issue is only affecting projects enrolled in the EU Residency program and those that are forwarding data from the US to the EU. Our engineering team is investigating the issue right now

  2. monitoring Feb 17, 2025, 11:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 17, 2025, 02:21 PM UTC

    This incident has been resolved. Ingestion APIs were down from 11:04am-11:24am UTC.