Mixpanel incident

Temporary Data Ingestion Delay for Projects with EU Residency

Minor Resolved View vendor source →

Mixpanel experienced a minor incident on March 16, 2025, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2025, 02:00 PM UTC
Resolved
Mar 16, 2025, 04:45 PM UTC
Duration
2h 44m
Detected by Pingoru
Mar 16, 2025, 02:00 PM UTC

Update timeline

  1. investigating Mar 16, 2025, 02:00 PM UTC

    We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.

  2. monitoring Mar 16, 2025, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 16, 2025, 03:06 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 16, 2025, 04:45 PM UTC

    This incident has been resolved.