Mixmax incident

Failure loading the Mixmax web app dashboard

Critical Resolved View vendor source →

Mixmax experienced a critical incident on August 17, 2022 affecting Web app, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2022, 08:34 PM UTC
Resolved
Aug 17, 2022, 09:57 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 17, 2022, 08:34 PM UTC

Affected components

Web app

Update timeline

  1. investigating Aug 17, 2022, 08:34 PM UTC

    The Mixmax web app dashboard is currently unavailable. Our team is currently investigating.

  2. investigating Aug 17, 2022, 09:07 PM UTC

    The dashboard is back, but we are continuing to investigate the issue.

  3. identified Aug 17, 2022, 09:22 PM UTC

    The issue has been identified and a fix implemented.

  4. monitoring Aug 17, 2022, 09:43 PM UTC

    We are monitoring the results of the fix that was implemented.

  5. resolved Aug 17, 2022, 09:57 PM UTC

    This incident has been resolved.