Mixmax incident

Issues are being experienced with Sequence sending. Updates will be provided as soon as possible.

Major Resolved View vendor source →

Mixmax experienced a major incident on September 1, 2022 affecting Web app, lasting 16h 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2022, 09:14 PM UTC
Resolved
Sep 02, 2022, 02:00 PM UTC
Duration
16h 46m
Detected by Pingoru
Sep 01, 2022, 09:14 PM UTC

Affected components

Web app

Update timeline

  1. investigating Sep 01, 2022, 09:14 PM UTC

    We are currently investigating this issue.

  2. identified Sep 01, 2022, 11:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2022, 01:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 02, 2022, 02:00 PM UTC

    This incident has been resolved.