Mixmax incident

Templates Page not loading

Major Resolved View vendor source →

Mixmax experienced a major incident on September 6, 2022 affecting Web app, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 05:05 PM UTC
Resolved
Sep 06, 2022, 05:15 PM UTC
Duration
10m
Detected by Pingoru
Sep 06, 2022, 05:05 PM UTC

Affected components

Web app

Update timeline

  1. investigating Sep 06, 2022, 05:05 PM UTC

    We're experiencing an error loading Templates and are currently looking into the issue.

  2. monitoring Sep 06, 2022, 05:08 PM UTC

    Our team have implemented a fix and it should now be working. We'll continue our monitoring.

  3. resolved Sep 06, 2022, 05:15 PM UTC

    This incident has been resolved.