Mixmax incident

Lags and error in SFDC integration

Minor Resolved View vendor source →

Mixmax experienced a minor incident on April 6, 2023 affecting Web app and Rules and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 09:39 AM UTC
Resolved
Apr 06, 2023, 12:09 PM UTC
Duration
2h 29m
Detected by Pingoru
Apr 06, 2023, 09:39 AM UTC

Affected components

Web appRulesSidebar

Update timeline

  1. identified Apr 06, 2023, 09:39 AM UTC

    We've identified the issue and working with our cloud provider to resolve it. Meanwhile, customers who have SFDC integration enabled might observe unexpected behaviour in web app or SFDC integration.

  2. monitoring Apr 06, 2023, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 06, 2023, 12:09 PM UTC

    This incident has been resolved.