Mixmax incident

Salesforce integration features are experiencing some issues and may not be functioning properly.

Major Resolved View vendor source →

Mixmax experienced a major incident on April 11, 2023 affecting API, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 12:20 AM UTC
Resolved
Apr 11, 2023, 02:04 AM UTC
Duration
1h 43m
Detected by Pingoru
Apr 11, 2023, 12:20 AM UTC

Affected components

API

Update timeline

  1. investigating Apr 11, 2023, 12:20 AM UTC

    We are currently investigating this issue.

  2. identified Apr 11, 2023, 12:30 AM UTC

    We are working with a third-party vendor to resolve the issue as quickly as possible.

  3. monitoring Apr 11, 2023, 01:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 11, 2023, 02:04 AM UTC

    This incident has been resolved.