Mixmax incident

We're looking into an issue with sequence variables and addition of recipients.

Major Resolved View vendor source →

Mixmax experienced a major incident on October 30, 2023 affecting Web app, lasting 7h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 05:57 PM UTC
Resolved
Oct 31, 2023, 01:28 AM UTC
Duration
7h 31m
Detected by Pingoru
Oct 30, 2023, 05:57 PM UTC

Affected components

Web app

Update timeline

  1. investigating Oct 30, 2023, 05:57 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 30, 2023, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 30, 2023, 06:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 31, 2023, 01:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 31, 2023, 01:28 AM UTC

    This incident has been resolved.