Mixmax incident

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Critical Resolved View vendor source →

Mixmax experienced a critical incident on July 2, 2024 affecting Sending emails in Gmail/Inbox and Web app, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 03:09 PM UTC
Resolved
Jul 02, 2024, 05:28 PM UTC
Duration
2h 19m
Detected by Pingoru
Jul 02, 2024, 03:09 PM UTC

Affected components

Sending emails in Gmail/InboxWeb app

Update timeline

  1. investigating Jul 02, 2024, 03:09 PM UTC

    We are currently investigating this issue.

  2. identified Jul 02, 2024, 03:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 02, 2024, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 02, 2024, 04:00 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 02, 2024, 05:28 PM UTC

    This incident has been resolved.