Mixmax incident

Some users may experience email bounces due to a Gmail service degradation.

Major Resolved View vendor source →

Mixmax experienced a major incident on August 8, 2024 affecting Sending emails in Gmail/Inbox, lasting 14h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 08:29 PM UTC
Resolved
Aug 09, 2024, 11:15 AM UTC
Duration
14h 45m
Detected by Pingoru
Aug 08, 2024, 08:29 PM UTC

Affected components

Sending emails in Gmail/Inbox

Update timeline

  1. investigating Aug 08, 2024, 08:29 PM UTC

    We are currently investigating this issue.

  2. identified Aug 08, 2024, 08:55 PM UTC

    The issue has been identified to be related to https://www.google.com/appsstatus/dashboard/incidents/G4vfJGa9LyWQjK4hiiHA.

  3. monitoring Aug 08, 2024, 11:48 PM UTC

    Google has implemented a fix, and we are monitoring the results. https://www.google.com/appsstatus/dashboard/incidents/G4vfJGa9LyWQjK4hiiHA

  4. resolved Aug 09, 2024, 11:15 AM UTC

    This incident has been resolved.