Mixmax incident

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Major Resolved View vendor source →

Mixmax experienced a major incident on September 13, 2024 affecting Web app, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 04:19 PM UTC
Resolved
Sep 13, 2024, 04:47 PM UTC
Duration
28m
Detected by Pingoru
Sep 13, 2024, 04:19 PM UTC

Affected components

Web app

Update timeline

  1. investigating Sep 13, 2024, 04:19 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 13, 2024, 04:32 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 13, 2024, 04:41 PM UTC

    The issue has been identified due to a service disruption with Google's API. The issue seems to have recovered; however, we continue to monitor the situation.

  4. resolved Sep 13, 2024, 04:47 PM UTC

    This incident has been resolved.