Mixmax incident

The Mixmax dashboard is slow or not loading. Some features, like Sequences, may also not be working as expected.

Critical Resolved View vendor source →

Mixmax experienced a critical incident on October 14, 2025 affecting Web app, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 06:53 PM UTC
Resolved
Oct 14, 2025, 08:46 PM UTC
Duration
1h 53m
Detected by Pingoru
Oct 14, 2025, 06:53 PM UTC

Affected components

Web app

Update timeline

  1. investigating Oct 14, 2025, 06:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 14, 2025, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 08:46 PM UTC

    This incident has been resolved.