Mitto incident

NOTIFICATION - Philippines Smart Communications – Handset DLR

Critical Ongoing View vendor source →

Mitto is currently experiencing a critical incident affecting HTTP API and SMPP smpp1.mitto.ch and 1 more component, which began 64d ago. The vendor's full update timeline is below.

Started
Aug 16, 2026, 08:08 AM UTC
Resolved
Ongoing
Duration
● 64d 7h
Detected by Pingoru
Aug 16, 2026, 08:08 AM UTC

Affected components

HTTP APISMPP smpp1.mitto.chSMPP smpp2.mitto.ch

Update timeline

  1. monitoring Aug 14, 2026, 09:45 AM UTC

    Scheduled for Aug 16, 2026 Please be informed that effective 16 August 2026, Smart Communications (Philippines) will no longer support handset Delivery Receipts (DLRs). SMS traffic will continue to be delivered normally. No action is required from customers. We appreciate your understanding. Mitto Support Team

  2. monitoring Aug 16, 2026, 08:08 AM UTC

    Please be informed that effective 16 August 2026, Smart Communications (Philippines) will no longer support handset Delivery Receipts (DLRs). SMS traffic will continue to be delivered normally. No action is required from customers. We appreciate your understanding. Mitto Support Team