MIT IS&T experienced a major incident on September 12, 2024 affecting General, lasting 6h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 12, 2024, 01:20 PM UTC
Microsoft is reporting, via X, that users may be unable to access multiple Microsoft 365 services: https://x.com/msft365status/status/1834209876379042186?s=46&t=plkhHK12y7WoKRX_fWu9Yw IS&T is monitoring the situation and will provide updates as they become available.
- monitoring Sep 12, 2024, 02:25 PM UTC
Microsoft 365 services are recovering, and they have made the following update available: "We've worked with the third-party Internet Service Provider (ISP) and confirmed that a change within their managed-environment resulted in impact. The ISP has reverted the change and we're now seeing signs of recovery. We're continuing to monitor network telemetry data to ensure a full recovery."
- resolved Sep 12, 2024, 08:02 PM UTC
This incident has been resolved.