MIT IS&T incident

Zoom Service Outages

Minor Resolved View vendor source →

MIT IS&T experienced a minor incident on April 16, 2025 affecting Zoom Zoom Meetings and Zoom Zoom Video Webinars and 1 more component, lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:33 PM UTC
Resolved
Apr 17, 2025, 01:16 AM UTC
Duration
5h 42m
Detected by Pingoru
Apr 16, 2025, 07:33 PM UTC

Affected components

Zoom Zoom MeetingsZoom Zoom Video WebinarsZoom Meeting Telephony ServicesTelephonesZoom Zoom PhoneZoom Zoom ChatZoom Web PortalZoom Web ClientZoom Cloud RecordingZoom Live Streaming

Update timeline

  1. investigating Apr 16, 2025, 07:33 PM UTC

    Zoom is experiencing service outages impacting areas including phone, video conferencing, and workspace. Zoom is aware of this outage and is working to restore services. Further updates on the service outage can be found at https://status.zoom.us. IS&T will communicate any service status change as soon as we have more information.

  2. monitoring Apr 16, 2025, 09:04 PM UTC

    Zoom has restored most services. IS&T is continuing to monitor the situation.

  3. resolved Apr 17, 2025, 01:16 AM UTC

    This incident has been resolved.