MIT IS&T incident

reports.mit.edu (cognos services) currently down

Notice Resolved View vendor source →

MIT IS&T experienced a notice incident on May 31, 2025 affecting General and Administrative Services, lasting 4d 21h. The incident has been resolved; the full update timeline is below.

Started
May 31, 2025, 03:15 PM UTC
Resolved
Jun 05, 2025, 12:20 PM UTC
Duration
4d 21h
Detected by Pingoru
May 31, 2025, 03:15 PM UTC

Affected components

GeneralAdministrative Services

Update timeline

  1. investigating May 31, 2025, 03:15 PM UTC

    An AWS hypervisor failure is currently disrupting the cognos service at reports.mit.edu. We currently do not have an ETA for when service will be restored. Thank you for your patience.

  2. monitoring May 31, 2025, 07:38 PM UTC

    The service at reports.mit.edu should be available again for all users. Thank you again for your patience.

  3. resolved Jun 05, 2025, 12:20 PM UTC

    This incident has been resolved.