MIT IS&T incident

Expired certificate issues impacting SSO logins

Notice Resolved View vendor source →

MIT IS&T experienced a notice incident on September 2, 2025 affecting General and Network and 1 more component, lasting 7h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 04:39 AM UTC
Resolved
Sep 02, 2025, 12:24 PM UTC
Duration
7h 44m
Detected by Pingoru
Sep 02, 2025, 04:39 AM UTC

Affected components

GeneralNetworkAcademic ServicesAdministrative Services

Update timeline

  1. investigating Sep 02, 2025, 04:39 AM UTC

    IS&T has identified an issue with Touchstone authentication impacting Global Protect, Atlas, Alumni as well as other services.

  2. resolved Sep 02, 2025, 12:24 PM UTC

    IS&T has resolved the issue impacting Touchstone. If you encounter further authentication difficulties, please contact the Service Desk at 617-253-1101 or [email protected].