Miro incident

[AU] Some users experienced issues with AI features

Minor Resolved View vendor source →

Miro experienced a minor incident on April 28, 2026 affecting Application, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 03:38 PM UTC
Resolved
Apr 28, 2026, 03:38 PM UTC
Duration
Detected by Pingoru
Apr 28, 2026, 03:38 PM UTC

Affected components

Application

Update timeline

  1. monitoring Apr 28, 2026, 03:14 PM UTC

    Status: Monitoring Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused. Affected components Application (Partial outage)

  2. resolved Apr 28, 2026, 03:38 PM UTC

    Status: Resolved Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused. Affected components Application (Operational)