Mio incident

Intermittent Message Failure Update

Minor Resolved View vendor source →

Mio experienced a minor incident on December 4, 2025 affecting API, lasting 5d 23h. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 04:17 PM UTC
Resolved
Dec 10, 2025, 04:06 PM UTC
Duration
5d 23h
Detected by Pingoru
Dec 04, 2025, 04:17 PM UTC

Affected components

API

Update timeline

  1. monitoring Dec 04, 2025, 04:17 PM UTC

    Mio is currently experiencing an intermittent issue that may impact an end users message delivery - the issue has been identified, fixed, and is now being monitored by our team, however we want to make sure you are aware that we were alerted of the issue by automated alerts. Mio will update this status after monitoring the fix that has already been released over the next few hours.

  2. resolved Dec 10, 2025, 04:06 PM UTC

    After implementing minor changes, and monitoring the fix, we are now confident that the intermittent issue around end user message delivery has been resolved.