Mio incident

Investigation - Message Latency

Notice Resolved View vendor source →

Mio experienced a notice incident on December 22, 2025 affecting API, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 05:27 PM UTC
Resolved
Dec 22, 2025, 11:36 PM UTC
Duration
6h 9m
Detected by Pingoru
Dec 22, 2025, 05:27 PM UTC

Affected components

API

Update timeline

  1. investigating Dec 22, 2025, 05:27 PM UTC

    Mio is currently investigating message latency being experienced by some organizations from Google Chat to Microsoft Teams. We've identified that this began within the last 2 hours(10:30am Eastern). Mio will update this page over the next hour with further details.

  2. investigating Dec 22, 2025, 09:23 PM UTC

    Mio has identified and resolved the issue that caused message latency from Google to Microsoft. If you feel like you are still experiencing an issue, please submit a ticket to the help desk for our support engineers to investigate. Thank you.

  3. resolved Dec 22, 2025, 11:36 PM UTC

    This incident has been resolved.