mintBlue incident

Reduced availability

Critical Resolved View vendor source →

mintBlue experienced a critical incident on September 23, 2022 affecting API and Dashboard, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 03:01 PM UTC
Resolved
Sep 25, 2022, 11:01 AM UTC
Duration
1d 19h
Detected by Pingoru
Sep 23, 2022, 03:01 PM UTC

Affected components

APIDashboard

Update timeline

  1. monitoring Sep 23, 2022, 03:01 PM UTC

    We have identified a database issue which causes the API to be unavailable. A fix is underway and we are monitoring the issue

  2. resolved Sep 25, 2022, 11:01 AM UTC

    The issue has been resolved