Mindoo incident

Delayed handling of certain workloads

Minor Resolved View vendor source →

Mindoo experienced a minor incident on September 18, 2026 affecting Uptime monitor (Health check), lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 04:19 PM UTC
Resolved
Sep 18, 2026, 09:17 PM UTC
Duration
4h 58m
Detected by Pingoru
Sep 18, 2026, 04:19 PM UTC

Affected components

Uptime monitor (Health check)

Update timeline

  1. investigating Sep 18, 2026, 04:19 PM UTC

    Due to degraded performance at one of our processors, it may take longer than usual to summarize encounters, translate reports, send transactional emails, generate medical codes, etc.

  2. resolved Sep 18, 2026, 09:17 PM UTC

    The issue has been resolved.