miLibris incident

Maintenance miLibris

Minor Resolved View vendor source →

miLibris experienced a minor incident on September 13, 2025 affecting v4.x and FR and 1 more component, lasting 16h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2025, 06:00 PM UTC
Resolved
Sep 14, 2025, 10:44 AM UTC
Duration
16h 44m
Detected by Pingoru
Sep 13, 2025, 06:00 PM UTC

Affected components

v4.xFRConsoleUSPublicationCAMultimedia Editorv5.xNLPush

Update timeline

  1. investigating Sep 13, 2025, 06:01 PM UTC

    Maintenance miLibris imminente --- miLibris Maintenance About to Begin

  2. investigating Sep 13, 2025, 06:07 PM UTC

    Maintenance miLibris : Pour rappel tous les services miLibris seront interrompus à partir de 23H CET (UTC+2) / 17H EDT/AST (UTC−4) pour une durée de 3 heures environ. Les kiosques web, les applications, le backoffice, les APIS, le ftp seront indisponibles. Merci pour votre compréhension. --- miLibris Maintenance: As a reminder, all miLibris services will be interrupted starting at 11:00 PM CET (UTC+2) / 5:00 PM EDT/AST (UTC−4) for approximately 3 hours. The web kiosks, applications, back office, APIs, and FTP will be unavailable. Thank you for your understanding.

  3. investigating Sep 13, 2025, 09:02 PM UTC

    Maintenance en cours : Le service miLibris est interrompu pour une durée estimée de 3 heures. Merci pour votre compréhension. --- Maintenance in progress: The miLibris service is unavailable for an estimated duration of 3 hours. Thank you for your understanding.

  4. monitoring Sep 14, 2025, 12:12 AM UTC

    miLibris a migré vers sa nouvelle infrastructure. Nos équipes procèdent actuellement aux tests de vérification du service. La réouverture se fait de manière progressive. --- miLibris has migrated to its new infrastructure. Our teams are currently performing service verification tests. The reopening is being carried out progressively.

  5. monitoring Sep 14, 2025, 01:14 AM UTC

    La maintenance miLibris est terminée. Le service est à nouveau opérationnel. Nos équipes restent mobilisées. Nouvelle url pour le backoffice : https://manager.milibris.com/. Vos identifiants et mots de passe ne changent pas --- miLibris maintenance is complete. The service is operational again. Our teams remain mobilized. New backoffice URL: https://manager.milibris.com/. Your login and password remain unchanged.

  6. monitoring Sep 14, 2025, 05:20 AM UTC

    Des processus de traitement sont encore en cours pour certains titres. Nos équipes sont mobilisées afin de les publier dans les meilleurs délais. --- Processing is still ongoing for some titles. Our teams are actively working to publish them as quickly as possible.

  7. resolved Sep 14, 2025, 10:44 AM UTC

    Les processus de traitement des publications manquantes sont terminés. Nos équipes restent en surveillance. --- The publication processing procedures missing have been completed. Our teams remain on standby.