miLibris incident

Partial outage of api and publication

Major Resolved View vendor source →

miLibris experienced a major incident on November 6, 2018 affecting v4.x and FR and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2018, 05:53 AM UTC
Resolved
Nov 06, 2018, 07:05 AM UTC
Duration
1h 12m
Detected by Pingoru
Nov 06, 2018, 05:53 AM UTC

Affected components

v4.xFRUSPublicationCANL

Update timeline

  1. identified Nov 06, 2018, 05:53 AM UTC

    We are experiencing a problem with an external service affecting the core api.

  2. monitoring Nov 06, 2018, 06:07 AM UTC

    We have isolated the source of the problem, but a high load is to be expected this morning. Also, publications scheduled between 02:30 and 02:50 ETC, 06:00 and 06:45 AM ETC might have encounterd a failure.

  3. resolved Nov 06, 2018, 07:05 AM UTC

    This incident has been resolved.