miLibris incident

network outage

Major Resolved View vendor source →

miLibris experienced a major incident on March 30, 2020 affecting v4.x and FR and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2020, 03:18 PM UTC
Resolved
Mar 30, 2020, 05:09 PM UTC
Duration
1h 50m
Detected by Pingoru
Mar 30, 2020, 03:18 PM UTC

Affected components

v4.xFRConsoleUSPublicationCAMultimedia EditorNLPushStatic

Update timeline

  1. investigating Mar 30, 2020, 03:18 PM UTC

    We are experiencing a network outage affecting most of our services.

  2. investigating Mar 30, 2020, 03:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 30, 2020, 04:33 PM UTC

    The root cause of the outage is a faulty network infrastructure in our hoster datacenters. Our services are coming back online and we are monitoring our servers to ensure all services are properly restored.

  4. resolved Mar 30, 2020, 05:09 PM UTC

    This incident has been resolved.