miLibris incident

Documentation and FTP stats services down

Notice Resolved View vendor source →

miLibris experienced a notice incident on March 10, 2021, lasting 6d 8h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2021, 06:24 AM UTC
Resolved
Mar 16, 2021, 03:21 PM UTC
Duration
6d 8h
Detected by Pingoru
Mar 10, 2021, 06:24 AM UTC

Update timeline

  1. identified Mar 10, 2021, 06:24 AM UTC

    At 4AM this night, our hoster lost one of its datacenter to fire. All backup components are up and running except the following services: * documentation website * FTP stats exports We are actively working to have those services back online as soon as possible. Thank your for your comprehension

  2. monitoring Mar 10, 2021, 03:46 PM UTC

    The documentation website is back up and FTP service for the stats exports is back online. We have regenerated exports of the 09/03.

  3. resolved Mar 16, 2021, 03:21 PM UTC

    This incident has been resolved.