miLibris incident

DB Locks

Major Resolved View vendor source →

miLibris experienced a major incident on July 27, 2016, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2016, 06:55 PM UTC
Resolved
Jul 27, 2016, 11:21 PM UTC
Duration
4h 26m
Detected by Pingoru
Jul 27, 2016, 06:55 PM UTC

Update timeline

  1. investigating Jul 27, 2016, 09:59 PM UTC

    A lots of locks in our main database impact our service response time.

  2. identified Jul 27, 2016, 10:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 27, 2016, 11:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 27, 2016, 11:21 PM UTC

    This incident has been resolved.