miLibris experienced a major incident on July 7, 2017, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 07, 2017, 05:43 AM UTC
We are currently investigating this issue.
- monitoring Jul 07, 2017, 06:05 AM UTC
We have identified at least 2 external services with extremely slow response time. Requests requiring these services monopilized all the resources and caused a massive shortage of the api core services. We deployed a fix to isolate the faulty external services and are monitoring the situation.
- resolved Jul 07, 2017, 08:02 AM UTC
We attributed dedicated resources to the functionalities requiring external services, thus isolating them from the rest of the api core. We believe this will definitely solve this issue.