Milanote incident

App outage

Minor Resolved View vendor source →

Milanote experienced a minor incident on January 25, 2021 affecting Application Servers, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2021, 03:26 PM UTC
Resolved
Jan 25, 2021, 05:33 PM UTC
Duration
2h 6m
Detected by Pingoru
Jan 25, 2021, 03:26 PM UTC

Affected components

Application Servers

Update timeline

  1. investigating Jan 25, 2021, 03:26 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 25, 2021, 03:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 25, 2021, 03:38 PM UTC

    Milanote's database is overloaded. We're working to increase capacity to allow more users to access the app.

  4. monitoring Jan 25, 2021, 04:34 PM UTC

    We've increased throughput capacity of our database. Milanote is now currently available and we are monitoring to see whether the capacity is sufficient.

  5. monitoring Jan 25, 2021, 04:45 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 25, 2021, 05:33 PM UTC

    Milanote is now available and stable. We will continue monitoring this issue throughout the week.