MightyCall incident

Issue with Displaying Statuses for Some Users

Minor Resolved View vendor source →

MightyCall experienced a minor incident on July 16, 2025 affecting Webphone and Web Panel, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 03:00 PM UTC
Resolved
Jul 16, 2025, 03:54 PM UTC
Duration
54m
Detected by Pingoru
Jul 16, 2025, 03:00 PM UTC

Affected components

WebphoneWeb Panel

Update timeline

  1. investigating Jul 16, 2025, 03:00 PM UTC

    We're currently investigating an issue that may be affecting the display of statuses on the web for some users. Our team is actively working to identify the root cause and implement a fix. We'll provide an update as soon as more information is available. Thank you for your patience.

  2. identified Jul 16, 2025, 03:08 PM UTC

    We've identified the cause of the issue affecting the display of statuses on the web for some users. Our team is currently working on a fix, we'll provide another update shortly. Thank you for bearing with us.

  3. monitoring Jul 16, 2025, 03:15 PM UTC

    A fix has been applied for the issue affecting the display of statuses on the web for some users. We're currently monitoring system performance to ensure everything is functioning as expected. We'll provide a final update once the issue is fully confirmed as resolved. Thank you for your continued patience.

  4. resolved Jul 16, 2025, 03:54 PM UTC

    The issue affecting the display of statuses on the web for some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.