Microsoft Copilot incident

Users may experience issues accessing or using Microsoft Copilot

Minor Resolved

Microsoft Copilot experienced a minor incident on April 29, 2026 affecting Microsoft Copilot and Microsoft 365 Copilot Chat Status, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 01:51 PM UTC
Resolved
Apr 29, 2026, 03:28 PM UTC
Duration
1h 37m
Detected by Pingoru
Apr 29, 2026, 01:51 PM UTC

Affected components

Microsoft CopilotMicrosoft 365 Copilot Chat Status

Update timeline

  1. resolved Apr 29, 2026, 04:11 PM UTC

    User impact: Affected users may have been unable to use Copilot services and features. More info: Prompts to Copilot may have returned an error message stating "Oops, Something happened. Can you try again?" Final status: We observed and mitigated an infrastructure issue that caused issues accessing Microsoft Copilot. We redirected traffic to healthy infrastructure and have confirmed that the issue is resolved. Start time: Wednesday, April 29, 2026, at 1:51 PM UTC End time: Wednesday, April 29, 2026, at 3:28 PM UTC This is the final update for the event.