MetroMap experienced a major incident on June 21, 2022 affecting WMS and MapViewer and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
WMSMapViewerWMTSClip-ItAPI
Update timeline
- identified Jun 21, 2022, 07:15 AM UTC
We are experiencing issues with a third-party infrastructure provider, this may impact accessing MetroMap https://status.recurly.com/ https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj
- identified Jun 21, 2022, 07:28 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 21, 2022, 07:30 AM UTC
The third-party infrastructure provider has provided a fix and we're monitoring to ensure the MetroMap services have returned to normal
- resolved Jun 21, 2022, 07:37 AM UTC
This incident caused by a third-party infrastructure provider has now been resolved