Meteor experienced a major incident on April 25, 2024 affecting Galaxy US infrastructure and Galaxy Beta, lasting 20h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 25, 2024, 12:27 AM UTC
Hi there, We regret to inform you that our service is currently experiencing a temporary disruption. Our technical team is actively working to address the issue and restore normal functionality as quickly as possible. Please rest assured that we are taking immediate and decisive action to resolve the situation. Our top priority is to minimize any inconvenience this may have caused you. We understand the importance of our service to your operations, and we are committed to getting things back to normal at the earliest. We appreciate your patience and understanding during this time. Regular updates on the progress of the restoration will be provided here: status.meteor.com, and we will notify you as soon as the service is fully operational again. We appreciate your understanding. Regards, Support Team
- monitoring Apr 25, 2024, 12:54 AM UTC
We have implemented a solution for the issue, and our team is currently monitoring the affected services closely.
- monitoring Apr 25, 2024, 01:32 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 25, 2024, 08:55 PM UTC
This incident has been resolved.