Meteor incident

Issue with Starting New Containers

Major Resolved View vendor source →

Meteor experienced a major incident on July 10, 2024 affecting Galaxy US infrastructure and Galaxy EU Infrastructure and 1 more component, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 09:19 AM UTC
Resolved
Jul 10, 2024, 01:30 PM UTC
Duration
4h 10m
Detected by Pingoru
Jul 10, 2024, 09:19 AM UTC

Affected components

Galaxy US infrastructureGalaxy EU InfrastructureGalaxy AP Infrastructure

Update timeline

  1. investigating Jul 10, 2024, 09:19 AM UTC

    If you use MontiAPM, you will encounter difficulties in starting new containers. Our specialist team is addressing this issue.

  2. investigating Jul 10, 2024, 09:20 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 10, 2024, 12:13 PM UTC

    The issue has been identified, and a fix is being implemented.

  4. monitoring Jul 10, 2024, 12:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 10, 2024, 01:06 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 10, 2024, 01:30 PM UTC

    This incident has been resolved.