Meteor incident

Instability on our Galaxy Database System Provider

Minor Resolved View vendor source →

Meteor experienced a minor incident on October 30, 2024 affecting Galaxy Databases, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 01:30 PM UTC
Resolved
Oct 30, 2024, 04:57 PM UTC
Duration
3h 26m
Detected by Pingoru
Oct 30, 2024, 01:30 PM UTC

Affected components

Galaxy Databases

Update timeline

  1. investigating Oct 30, 2024, 01:43 PM UTC

    We are currently investigating this issue.

  2. identified Oct 30, 2024, 01:48 PM UTC

    The issue has been identified; it is related to our database's main provider API. We are actively monitoring their status and performing internal tests to ensure stable performance to our users.

  3. monitoring Oct 30, 2024, 02:42 PM UTC

    We are continuously monitoring our provider.

  4. resolved Oct 30, 2024, 04:57 PM UTC

    We have received the information that our provider is fully operational. We thank you for your understanding.